Privacy policy

Last updated : January 29, 2025

MTM Special Ops watch is committed to protecting your privacy
MTM Special Ops Watches is committed to protecting your privacy and complying with applicable data protection and personal privacy laws. This privacy policy has been compiled to better help our users understand how their ‘personally identifiable information’ (PII) is being used and protected on our website.

PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.

Last updated: May 3rd, 2023

MTM Watch - mobile Android & iOS application
Your privacy is important to us, and we are committed to protecting your personal information. We collect and use information in order to provide and improve our services, personalize your experience, and communicate with you.

This app collects location data to enable the “City Navigation” feature, which is powered by Google Maps. “City Navigation” is enabled even when the app is closed or not in use if you allow location access in your smartphone settings.

We do not sell your personal information to third parties.

We may share your information with service providers who perform services on our behalf, and we may also disclose your information as required by law or to protect our rights or property. You have the right to request to modify, or delete your personal information at any time by emailing info@mtmwatch.com.

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

By using our app, you consent to the collection and use of your personal information as described in this policy.

Android application
iOS application
We may update this policy from time to time, and any changes will be reflected in an updated privacy policy posted on our website.

What personal information do we collect from the people that visit our website?
When purchasing, ordering or registering on our site (www.mtmwatch.com), as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site. We also collect user information when feedback on our products or services is provided.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To personalize user experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To improve our website in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To administer a contest, promotion, survey or other site feature.

  • To quickly process your transactions.

  • To ask for ratings and reviews of services or products.

  • To follow up with them after correspondence (live chat, email or phone inquiries).

How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and certificate.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Understand and save user preferences for future visits.

  • Keep track of advertisements.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies in your browser, some features will be disabled and some services may not function properly. However, you would still be able to place orders on our website.

Third-party disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to external parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party products and services
We do not include or offer third-party products or services on our website.

Use of Google Analytics & Google Adwords
Our website uses Google Analytics, which collects data to track and examine usage. Google may use this data to personalize ads on its network.

We also use Google Analytics Advertising Features including remarketing, impression reporting, and demographics. You can opt out using Google’s Ads Settings or the Google Analytics Opt-Out Browser Add-On.

California Online Privacy Protection Act
We comply with CalOPPA, which requires websites to post a privacy policy. Our privacy link contains the word “Privacy” and is easily found on our site. Users can visit anonymously. We notify users of any changes on our privacy policy page and allow them to change their personal information by contacting us.

How does our site handle Do Not Track signals?
We honor Do Not Track signals and do not track or use advertising when a DNT browser mechanism is in place.

Does our site allow third-party behavioral tracking?
Yes, we allow third-party behavioral tracking (such as Google Analytics behavior tracking).

COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.

Fair Information Practices
We will notify users via email and in-site notification within 7 business days if a data breach occurs. We agree to the Individual Redress Principle, ensuring users can legally pursue rights against noncompliant data processors.

The CAN-SPAM Act
We collect your email to:

  • Send information and updates related to orders.

  • Respond to inquiries or other requests.

  • Send marketing emails (only with user consent).

To comply with CAN-SPAM, we:

  • Do not use false or misleading subjects or emails.

  • Include our business address.

  • Allow users to unsubscribe easily.

To unsubscribe, email info@mtmwatch.com or follow the link at the bottom of any email.

Contact us
If you have questions about this privacy policy, contact us at:

www.mtmwatch.com
MTM Special Ops Watches
1225 South Grand Avenue
Los Angeles, CA 90015
USA
info@mtmwatch.com
(213) 741-0808