Hi Guys, Just wanted to drop you a quick email and thank you for the EXTREMELY fast order processing and delivery time of my new watch from you – 30 hours from order to delivery – to here in the UK. It take longer than that to get things from 20 miles away at times!! I love the watch – very high quality, and looks like a proper sized watch as opposed to my iWatch and Hublot which look like small toys on my wrist! – I will buy more from you in the future. It was also a nice touch to have the date and time set beforehand. Keep up the good work! Thanks again.
Just a line to say that I had my Special Ops watch (serial number wt……0 for over 10 years and it has worked absolutely perfect every day it keeps time right along with the atomic clock, the battery charging device is equally good and it amazes me how long the watch operates on a charge is truly impressive. in a world where nearly everything one buys seems preprogrammed to fail it’s rare to find something made to last. I felt it appropriate to say thank you and that you should be very proud of your watches.
Ruben M. Esquire
U. S Army Special Forces.(retired)
I normally do not get very excited about anything, occupational hazard and training. But this Hypertec timepiece I received yesterday has changed that thought completely. There are not enough superlatives to detail the precision and beauty this piece projects. The watch is supposed to be a field/water sport substitute for my Airking. And since there is an enormous amount of travel involved, it had to have a GMT feature. I was tired of changing the time manually all the time. And after three years of research, this present timepiece arrived.
The fit, construction and look are exactly what I was looking for. Very comfortable to wear and no points where the timepiece get snagged or hung up on. I opted for the sport look instead of the tactical look and you folks knocked it out of the park. Blue strap with blue dial, even my wife thought this was a winner. I guess there was a bit of trepidation at first, ordering on line, but this is a no sweat deal. This one is now going to approach a two week long fishing trip and will be used to its fullest potential. Thank you for such a unique offering. I shall wear it proudly.
Martin S………,MSgt, USAF Retired
3906th Special Security Squadron (SAC Elite Guard)
823rd Combat Security Police Sq. (Safeside/Ranger)
Just wanted to contact you guys because I bought a watch from you guys in 2007 and since using every day ,moved to Alaska and tested in the Alaskan wilderness coldest climate without any problems. best watch ever…
I have purchased 8 watches from your company, most as gifts to fellow SWAT operators. You have gone above and beyond to back your product and me. Wearing an MTM is a badge of honor for those that have earned it.
Shawn Dugan, HCSO SWAT
Just received my Silver Patriot! This watch is beautiful! Adjusted the clasp and removed a link and it fits perfect now. This is my second MTM watch. The other is the Cobra. I’m sure to get compliments on this one. Thanks!
I bought the MTM Patriot watch from this website when i was deployed to Afghanistan for OEF 8 in 2007. The watch is amazing still after all these years and a 15 month combat deployment. After all these years of wear and tare the only thing I need is to replace the battery.
My Hypertec watch just arrived today and when I opened up the box I almost ‘fainted!’ Are you guys “serious?!” It came in a Pelican-like case? Stop it! And then when I pulled the watch out and held it in my hand, I almost fainted “again!” Wow! The material and workmanship of this watch is RIDICULOUS! I’ve been wanting a really nice watch that can take punishment(I work on my car a lot.) and this watch fills the bill!
I am “astounded” at this watch! It’s like a “work of art!” I’m SO GLAD I found out about your company and your watches! I’m actually a “former” C.I.A. employee and I worked in DC for 17 years. I also travel quite a bit and I’m a Formula 1 and Porsche “fanatic!” And now I won’t have to pull my phone out of my pocket to see what time it is!(laughing)
The media is always talking about how nothing is made well in this country any more. That may be true for most things(China and Hong Kong) but this MTM watch is DEFINITELY NOT on that list!
I am “speechless” at this watch! Holy smokes!
Keep up the good work!
We want to say thank you for your watches and the upgrades! We 100% believe/support in your company and watches.
When I am not on deployment I am driving for UBER and when people ask me about my MTM watch I proudly tell them about how great they are! At the hospital several guys have already asked Sang about here MTM! She is really happy with her purchase.
I’m sure we are buying the Cobra later.Thank you very much! Jason&Sang
I have to tell you this story, I enjoyed my MTM Spec Ops watch for years. It has kept perfect time, and regularly generates comments and compliments. On 10 Nov 2017, I crashed my motorcycle into the side of a pickup truck. When I was taken to the hospital (3 broken ribs and lacerated spleen) they removed my watch, and I was surprised to see that the impact had left an impression of the watch, including the links of the band, into my wrist. I was more surprised (and more than a little pleased) when I was being released and recovered my property to see that my watch is completely undamaged! Not a scratch, and still keeping perfect time. I must say that I’m immensely impressed. It would be very hard to get me to switch brands after that.
I have a few very nice watches that I use throughout the week. I purchased the MTM Silencer as my field watch (my old one finally died after a few decades). Just wanted to say I love the watch. Looks great with the steel band so I am using it more than I thought, as I really purchased this as a “work horse” but now unexpectedly am using it at times as a day watch. Its easy to exchange the bands to change the style, and I am sure I will be purchasing and handful of bands in the near future.
G. Costello MD.
The MTM Hypertec watch that I have obtained through mtmwatch.com has been the ultimate adventure watch. My MTM Hypertec has not only seen the summits of Mount Whitney and Half Dome, but it has also endured 100 miles hiked/climbed with over 26,000 feet of elevation gain throughout three weeks of heavy wear in the Sierra Nevada Mountains. Furthermore, my MTM Hypertec has guided me to the summits of Colorado’s highest peaks and through some of the most rugged backcountry in the Rocky Mountains.
The staff at MTM have been especially helpful as they are knowledgeable about their products and personable when it comes to providing outstanding customer service. I would highly recommend the MTM Hypertec watch to any adventurer along with mtmwatch.com as your go-to source for tactical watches.
Richard P. Burgunder III
I bought my first MTM Silencer Sandblast 6 years ago. I had a Zulu watchband two-piece on the watch and wore it every day. I am Retired Military and currently a Police Officer. I somehow had the watch fall off during a major traffic crash. The rain was pouring and I was directing traffic and did not notice the watch fell off. I left the scene after the fire trucks and wreckers and when I went to check the time I realized it was gone. Well needless to say panic set in and I returned to the scene. I saw a flashing white light on the side of the road and found the watch. I speculated it was run over by a fire truck because it had sustained some damage and bending to the case. The damage pushed in the light function and caused it to jam on. I just purchased a second Silencer in black this time! Finally, I am whole again! This is just not a watch, it is part of what you and who you are. I never thought I would miss a watch until I lost mine.
I purchased a Black Seal watch with your special rubber band from MTM about 8 years ago and have enjoyed it immensely ever since. I wear it almost every day and can truly say as a watch connoisseur, one of the best I have ever purchased. Thank you. With all the time I have worn it, both in and out of the water, many times 24 hours a day, it has become dirty or has seen better days cosmetically. Does MTM provide a service for a price that will clean and make “almost new” both in and out so I can continue to wear it with pride. It truly is a great watch. Please let me know. Thank you.
I am a Retired Cleveland Police Officer. I have had one of your FINE watches for at least 10 Yrs. It is the most accurate, durable watches I have ever owned. I have approx. 30 watches, Tag, Tissot, Acutron, etc. but none are as accurate as your watch or as durable. Yes, I take this watch to the range every week. Fire 308 win. 50 cal, 45 ect and it keeps perfect time. So I would like another MTM watch, I definitely will order one. Thank You for a great product.
My wife bought me a Special Ops watch for my birthday a few years back. It has been my constant companion throughout my Naval career ever since. After long years Last night, the watch stopped. I assume the battery has completed its life cycle. do I need to ship it to you folks for proper replacement? Either way, this has been the finest timepiece. I have ever owned, and I thank you for such a sturdy and precise piece of modern art for everyday use.
This email is coming to you a little later than I had intended. I received my new Hypertech in the mail two weeks ago and wanted to personally thank you and everyone else at MTM for what you guys did to help me out. I love the watch, and although I’m still upset my Predator is missing (along with all the sentimental value it had), I couldn’t have even considered replacing it with another watch that wasn’t an MTM. Thanks to all of you again for all the help over the years with the repairs to my old watch and getting this new one in the mail so quick. You guys are forever in my debt.
SSG, US Army
Good Afternoon, I am writing to let you know that your watch has been standing up to quite a bit of abuse. I am a Special Response Team Operator and Trainer, Firearms Instructor, Defensive Tactics Instructor, and Disturbance Control Team Instructor. I also operate on a Fugitive Operation Team and was a competitive bodybuilder that competed globally. I have worn a black warrior with a rubber band for over 6 years as my only watch and it has so far, stood up to the abuse. It does have a bit of wear and tear.
Thank you for your time,
I just wanted to say how much I love yall’s products, in 2004 I bought a Blackhawk watch sn# to this day I still wear it daily it survived tours in Baghdad, Najaf, and Fallujah. While it has a few scratches on the case and band it still runs like a champ still on the original battery as well and still holds a charge for over a month at a time. If this one ever dies I will be buying another watch from yall keep up the great work.
WOW!! Just received my new Gray Cobra (47.5mm) with black nylon strap and gray stitching. What a beautiful watch! I’ve collected watches for 10 years now and this is one of the best. I’m also a member of the Advance Guard of the Wounded Warrior Project. I’m very glad to support a company like MTM who support our military. I hope to purchase another watch from you soon.
I currently have an MTM Special Ops watch for about 7 years. The watch still works great but I am interested in replacing the band and just a general cleaning (re-fit) of the watch. Please advise if this is a possibility. Thanks in advance.
I have owned an MTM watch for 10 years now and it still operates perfectly. My problem is the battery charger is no longer working. Please provide me with information on how to purchase a replacement. Thank you.,
Do you offer lady watches? And I would like to say…I gave my son who is an army mp..one for Christmas he loves it, says the time is perfect it’s extremely tuff no scratches on the face..but I would like to get my AirForce daughter one..but she is on the tuff and petite side? Thanks for a great product….
Good morning, my beautiful wife recently surprise me on fathers day with an air stryk blue dial blue strap LOVE IT. MTM SPECIAL OPS WATCHES Thank you guys for reacting in a very short time to make this happen, I need to play with it, so I can understand all functionality. I’m sure will look BAD AZZ as well with the steel strap. The questions is, where can I find how much is for the steel band. The website, catalog, any info/recommendations provided is highly appreciated. happy new client/customer.
Hands down the best timepieces I’ve ever owned are my MTMs. I bought one right before deploying to Iraq in 2005 as an airborne medic. It went through 3 combat tours, multiple IED encounters, including one where I received shrapnel in my right forearm (I’m a lefty), countless firefights, close to 30 jumps (most stateside), and 70+ dives. Not even a scratch. The black on the case is worn in a couple placed, but the only things I’ve ever had to do to it are change the band/band hardware, and last year I sent it in to have the charging system changed. I bought a new Falcon 2 years ago and passed the old one on to my son, who’s 17 and plans on joining the army next year. It will probably last his entire career and he’ll be able to pass it on to his son. MTM watches are worth every penny. The only other things I can say that about are Harleys and Jeeps.
Guys, I own 2 of their Vulture models (Both Titanium – one black, one black) Why? Because the “LED light feature” is absolutely insane!! That watch will light up an entirely dark room as good as a flashlight, no joke! Btw – their Customer service is outstanding and they do offer Military Discounts as well – which is always a “Privilege” and not a “Right” as far as I’m concerned. IMHO it was generous of them to provide me with that when I bought mine. Just my 3 cents after reading your comments. Also, in case anyone is wondering, NO I do NOT work for the Company or receive ANYTHING in return for posting anything like this! Just a truly avid fan of what they produce and wish to pass on to anyone remotely thinking of purchasing ANY of their products.
Stay safe & stealthy folks! Semper Fi !!
I received the Lug Screw replacement set. the MTM watch is already on my wrist. It’s a now brand new watch. I can’t tell you how thrilled I was when I received the Lug Screw Set. Thank You so much for the outstanding customer service. You actually went out of your way to help me! THAT’S GOLDEN BABY! Thanks for everything.
This company is fantastic. I ordered a new watch on Monday 6/5 and it was delivered today, mid-afternoon. I have another MTM that has been used for a number of years and it works superb.
To The Fine Folks @ MTM,
You guys and gals are amazing. Not only do you offer superior and unique products at reasonable prices, you have OUTSTANDING sales and support staff people! Everyone, I had the opportunity to work with was professional, polite, and, to my delight, flexible! In order for me to receive my order and actually be home to sign for it, I was given the option of next day SATURDAY delivery… Absolutely UNHEARD of, and I wasn’t charged any additional funds from Next Day AM delivery (which, I’m certain costs noticeably more than weekday delivery!). Kudos to everyone at MTM; you made my day!
Tim S., PharmD, RPh
Awesome piece! My son bought it for me last August for my birthday while he was deployed in Afghanistan. Got home from work and received it in the mail. Best gift I’ve gotten to date. #mtm
I received my watch today from MTM after having the battery replaced. I wanted to express to you and to the others at MTM Specops watches my gratitude in helping me out with the battery replacement. It was a pleasure when I first purchased the watch from MTM and service was just as satisfying. It’s reassuring to hear the “Thank you” from customers instead of just the “oh poor me and why can’t I” cry babies out here in the adult world where we live. I’m pleased and I want you all to know that! Thank you again and I hope I can get my wife to not yell at me for wanting another watch from MTM, yep I’m the guy that you spoke with last week about getting another watch so I have a back-up if a battery dies on me. Enjoy what life offers and work hard to get more out of it. I don’t know if you permit to walk in customers into your facility or not, having contacts that I visit from time to time while in the jewelry district and I would enjoy meeting you and the rest of your team at MTM. Thank you again and everyone involved with my current watch and hopefully ones in the future.
First of all I want so say, Thank You. Back in 2008, I purchased an MTM Black Falcon watch and this watch is simply indestructible and a true and dear companion for many years.
QUALITY QUALITY QUALITY watches!!! I’ve worn an MTM since 2004, I was fortunate enough to have been allowed to serve in inform on active duty for 21 years. I tried honorably in March of 2010 and moved back to Texas. Y’all would be surprised at how many Texans wear your badass tune pieces on their wrists! I salute you all and keep up the great work!! I’m still saving money for a new one hopefully before I check out of this life and transition to my next… Valhalla!
– Gray B.
I’ve had mine for over three years. Got rid of all of my other watches. The Cobra is all you’ll ever need. I’m an LEO and bang that thing everywhere. Still going strong. Worth every penny.
Love my Falcon. Best watch I’ve ever owned. Of course, I was hesitant to spend $700+ on a watch but I certainly don’t regret it. During my military career and in law enforcement I used Casio Gshocks which did fine job which was why I hesitated but this MTM Falcon has stood up to everything I’ve put it through. Worth every penny.
-TSGT Adams. AFSOC
I just wanted you to know I received my new Patriot a few days ago and I am so happy I bought it. Its better than I imagined and will be a great watch for hiking the Adirondacks. Great Watch
For Christmas, I received the Xtreme Ops SEAL watch. First of all, this is my favorite watch I have owned. I used to wear my Tag Heuer Link watch all the time and now it’s in the box. This watch has smoother movements than my Tag. Secondly, my rubber watch band came apart after the second day wearing it, I called you guys and told you about it. Next thing I know I was getting a new band. Would have never gotten that kind of customer service from Tag. Thirdly, I work as a transmission lineman for an electrical company. My work is mainly construction based and the watch thus far is holding up like a champ. I barehand 345,000 volts while wearing the watch and it has no affect on it. I am grateful that I received this watch and have told all my buddies and coworkers what a great watch it is and what excellent customer service that comes with it
I have been the proud owner of an MTM watch since early 2008, maybe even 2007. The watch that I have has been through the war with me and back again. All that it has required is a little maintenance but has far surpassed any expectations I had for it. This was once again proven during a recent deployment where I lost the watch tracking a homicide suspect in a wooded area. I lost the watch in the evening hours of Tuesday, January 17th, 2017. It was cold and snowy and I returned the next day and searched the area but was unable to locate it. One week later, on Tuesday, January 24th, 2017 I returned with a metal detector and after a large thaw which caused a lot of our snow to melt. I located the watch around 2:00 p.m. in approximately a foot of water, at the bottom of a creek, with a pin which had broken. To my surprise, after being outside, submerged in water and exposed to temperatures under the freezing mark for a week, my watch was still ticking away without issue. I just wanted to contact you and extend my sincere satisfaction with the products you produce
-Brandon C., Ontario Provincial Police, Emergency Response Team
FYI Folks- True to form, they did, in fact, reach out to me immediately after this. With their exceptional Customer Service (Which obviously comes with these well priced timepieces) I am now on my way to having the Silver Ti band of my 10-year-old watch replaced by them – Gratis!! IMHO- you get what you pay for “All Around” in life regardless what the item may be. Even Casio makes a $1600 rubber watch! 🙂 This publication is VERY well respected and renown for its professional reviews – please browse after reading this one! http://www.ablogtowatch.com/mtm-falcon-watch-review/
I’m lucky enough to own the first MTM Black Seal Extreme dive 12000 meters 39370 feet water proof watch, silver, all Swiss made with a silicon field case fluid, and time runs very precisely for the past 8 years now. This watch is a tank. Too bad MTM stop making them, the same price with the newer version.
I received the MTM watch today. It’s absolutely stunning. Great design. I very much like the newer text on the dial and the other subtle changes that MTM has made to the watch. I’ve thought of buying this watch for some time, seeing it in person it has exceeded my expectations. I plan on ordering another watch very soon. Thank you.
Hi hope your all keeping well. I have a very old MTM watch probably about 12 years, amazing durable watch. I have a small issue and hope you guys can help me, The watch pins that hold the strap in place is about to be broken. That is pins with ends that push in and spring out to hold the strap in place on the main watch body. I was hoping to buy some replacements from you. Many thanks
Good day sir or ma’am . My name is Jerome Soto. I have over 22 years of U.S military experience, over 17 years aviation experience. I have flown in over 600 combat missions accumulating over 5,000 flight hours. 2,800 of those hours being flown at night. I wanted give you a little brief back on your new MTM Air Stryker 2 watch. Spot on! I love it. I love the feel of it. I love the ruggedness of it. And I love all its functions. I have had mine for one month now and have never taken it off. There are a lot of things we aviators think about when we select a watch. We are not military pilots because we can fly or because we are the smartest. We are military pilots because we will never quit! We plan ahead. We know that at anytime we can be shot down and have to rely on the equipment we carry to help save our lives. On January 12, 2003 my copilot and I were shot down by a surface to air missile (SAM) 8 km northwest of Baghdad Iraq. We were on the ground for 6 hours evading the enemy until we could rally with friendly forces. The products you put out are relied upon heavily. Please keep doing what you are doing. Make improvements when you see them. Ask the men and women their thoughts on what you guys are putting out…I don’t care what the news is reporting to the civilian population. The fight is still very real and it’s happening every day. I will continue to do my part in keeping America safe. There is no country in the world like ours. It’s one to give everything for. Thank you again for you products.If I can ever help please let me know.
-J. Soto, Apache Attack Helicopter Pilot
Just wanted to say how much I appreciate your customer service! I’ve had a Thunder Hawk for a couple of years now and it’s easily my favorite! I have a watch problem so that’s saying a lot. But more so I lost the small screw on the pin that attaches the bracelet to the watch. I called today and, Candice, I believe, was very nice and tremendously helpful! You guys crush it! Thanks for putting out a superior product! I’ve worn it on duty as well as on a good many rescues, including swift water and it’s always a high functioning, great looking watch!
-Walt S., Rescue Paramedic Austin-Travis Co. EMS Special Ops Div. Rescue
Just received my MTM Silencer watch! I love the watch, box & charger. A lot of people noticed the watch right away and all very positive comments. I can’t say enough right now. I’m like a kid @ X-mas.
I purchased the MTM Warrior watch from your site back in 2005, I was in Baghdad, Iraq stationed at U.S. Embassy. I love this watch its GREAT! but I guess its time for a check-up. Please let me know the price to ship back to you folks to look it over and grab a new watch band as well.
Hi. I purchased your Falcon model few years ago and just wanted to tell you how terrific this watch is. I am an ex commercial diver 10 years working and then I segued into a surf shop owner in Hawaii for 9 years and now own a kayak tour company in the Virgin Islands that specializes in bioluminescence tours at night in completely clear kayaks. I have owned numerous Rolex Submariners, Luminox, and lots of other water use watches but none have ran as perfect in keeping time while having the built in light system which I use every night. The luminous numerals are adequate and even in spite of daily abuse this watch just keeps on ticking.
Hi my name is Jason, I am a wounded veteran and in the Wounded Warrior Project program. I just seen your sponsor add about how you gave the two wounded warriors watches. I know a lot of bad media is going around about wounded warrior and I wanted to say when I got injured and they cut all my clothes off and shipped me to Germany. WWP gave me all new clothes when I went to Germany and a 500-dollar gift card to buy clothes in Germany and anything I needed sense I didn’t have any stuff with me, and still to This day they still invite me to events and classes to help me with my TBI, insomnia, and ptsd. I think it’s amazing that you guys helped the WWP and the solders and I wanted to say thank you that means a lot to me and other veterans, and once I save enough money up I will buy one of your watches and for now on only your watches! You supported our brothers and sisters and I want to support you! thanks again for everything you do!
I’ve had a Hawk for around 10 years. It has taken a beating and has never missed a beat. Best watch I ever owned. Getting ready for a new Vulture.
I have a MTM Blackhawk Watch that’s taken abuse for about 8 years around the world and still going strong. I love it. Thanks,
First allow me to say that I love your watches. I have owned the MTM black hawk for several years now, and with the exception of it showing wear around the bezel (worn daily) the watch has held up incredibly well and it is by far my favorite watch I have/had including a Rolex Submariner, Citizen dive master. With that being said, I have a question. I noticed in your news feed that you supported the Ubisoft release of the new Rainbow Six game. Is there any possible way that we could see The Division agent watch made by MTM that is made to the same standards as all of your other watches? If so, please put me on the wait list! Thank you for your time in reading this and for the outstanding products you put out!
Sincerely, A very satisfied customer
First & Foremost, you guys are the best watch company ever to create a watch that looks gorgeous and perform excellently against all obstacles the watch may face! I am a huge fan of MTM and when buying a gift or recommending a watch, I always direct them to you.
Today I wanted to reach out because I had a thought in my mind for a while and I wanted to introduce food for thought in this message to the company. I’ve seen MTM grow since the beginning and Ive seen how it has created an updated version of a few of the MTM watch series such as the Hawk to Falcon, Predator to Predator II, the Air Stryks, and Silencer series, but not necessarily the Patriot yet. I feel MTM is an extremely great competitor to a lot of other watch corporations because of price, looks, and functionality. Of all the watches I have of you, the Patriot is by far my favorite watch. As a consumer, user and highly admirable fan of MTM, i feel the addition of the day of the week is the most challenging due to space, but for those who work consecutive days in a row without sleep or on little sleep, the day of the week can become really convenient. Knowing the day will add that final touch! Other than that, the watch is perfect as it stands. The chronograph feature is perfect already.
You guys are amazing, the customer service is amazing, the showroom in Los Angeles is amazing, and most of all your watches are beyond amazing! I look forward to all your next products and i never get tired on how your company presents itself to the public. I understand MTM is always moving forward one second at a time, and I wanna give my personal opinion as a fan because I simply just love your company. Thanks for hearing me out! Sincerely,
-Julian C. III. CEO
Good Morning, I purchased an MTM black Patriot watch a several years back. I absolutely love the watch and have brought it through hell during my military service. In the past I have gone through watches on almost a monthly basis but this watch has held up incredibly over the past almost 9 years. Recently I scratched the clasp on the bracelet. I really like the look of the black metal bracelet and wanted to see how much a replacement clasp is. Respectfully,
I received from repair my MTM Silencer. Great job. I truly love this time piece. As a tech for heavy jet aircraft I can tell you that this is the finest tool purchase I have made. I utilize each feature in the course of performing my job. Excellent customer service and very kind people. Thank you once again!
Since 2010 – I am the proud owner of an MTM watch Black Patriot. It’s a watch people often notice, and ask questions on the type and brand. Maybe the fact that I’m in the special protection and law enforcement… (at one time, I protected a certain head-of-state who noticed I was wearing an MTM watch, and he told me he had one too) I’m really proud of it. I wear it at any time. I’m even considering buying another model.
I received my MTM watch yesterday…. Like it very much but what will make me purchase another one…… was the fact that the watch came with the correct date and set to eastern time zone. the devil is in the details.
Hi. I have a very old falcon watch, It’s probably 15 years old, the best watch I ever owned. I only have one issue, the pins to the strap is getting lose. Could you advise me if,I can get some new pins from you for my watch. Many thanks.
I received my Warrior watch 7 years ago as a birthday gift from a friend. I have owned watches all my life but i have never owned something as magnificent as my MTM Spec Ops Warrior watch. The battery has never needed changing in 7 years. I work in construction and this watch had been put through the ringer. The crystal was struck with a nail from an air gun on one occasion and didn’t scratch. These are best watches, hands down. I have worn this watch everyday for 7 years and the paint has barely even been scuffed. If you want a watch for life, this is it.
Hello. I bought one of your watches in 2003 or 04. Not sure. Serial No #####. I have a band that has Velcro fastener. The Velcro has finally given up. I would like to get another band, preferably not Velcro. Any suggestions and how would about ordering one. Love the watch and hope it will continue to last for many more years. The light features it has, has come in handy many many times. Thank you,
I have one of the black Special Ops Patriot watches I believe. I purchased it over 10 years ago I think and its been the best watch I’ve ever owned. The problem I have is the band has some major scratches. It has been through some rough times as I was a K9 handler for 13 years. I believe its a little hard to see. can I get a replacement band possibly.
I own one of your MTM watches. First I have never had a watch last so long in my life. I never take my watch off. I am a professional chef. Also an avid outdoorsman. I hunt, fish coach lacrosse this watch is indestructible. I am going to buy another one of your time pieces I am not sure which one yet.
I’d like to begin by saying that this is only the second review letter I’ve ever written. I just wanted to commend MTM on the exceptional service and exceptional products I received. From my initial contact with a live, delightful person at your office, to the prompt delivery of the two Hypertec watches I ordered, to the overall quality of the product (and its packaging), and finally, to the outstanding value delivered in these rugged, handsome timepieces, I couldn’t be more pleased. Keep up the good work.
Recently purchased the Black Predator 2 time piece from your company..I must say it adds a certain flair to my collection of other famous name watches I have in my possession..out of the Omegas, Rolexes, and Tag Heuers I have, yours will probrably be on my wrist more..very please with the details and engineering that makes your product stand out among the elite..
Hello, I have owned a Black Warrior for more than 12 years and finally the battery died. I would like to have the battery replaced by an original battery which was outstanding. Do you offer a repair service or sell the batteries to customers. Also, I would like to know if you have any authorized dealers in the Washington, DC Area?
Thanks so much in advance.
Got my Air Stryk II and absolutely love it. Everything from working with your rep to the packaging, to the watch itself. Awesome! I’d just have to know, what is the significance of the blue stripe on the face from 12:00 to 4:00?
James L. D.
Dear sir/ madam,
I had purchased the Vulture model a long time ago. It’s an expense that I never regret because the watch serves me well. Tough, strong and goes everywhere I need.
Unfortunately, the battery ran out, so the second hand stopped moving. I would like to know if I can send it back to you for battery replacement.
The serial number is xxxxxx. Hope to hearing from you soon.
Dear sir or madam, I have had the pleasure of working, this week, with Candice (your customer service personnel) on two orders for you watches and another order for bands. If you don’t know it, or if you do, Candice is a GEM.She has great customer service ability as well as a wealth of knowledge about you product line.As a small business owner here in Orange County, I can tell you that it’s a rare find to have someone like her. I just wanted you to know others appreciate your staff and your products. As an afterthought, I own 10 or 11 of your watches.Respectfully,
I purchased my black warrior watch when I lived in the US. I currently live overseas. The watch is at least 8 years old and I have made over 600 dives with it. I love this watch. it probably needs good factory cleaning. Is it possible to mail via DHL or fed ex to your factory to have it cleaned and general over haul. This is by far the best watch I’ve ever owned. Thanks for making a great product and I look forward to hearing from you.
I have a Warrior Military Ops Watch. I have had the watch for almost 8 years and I wear it every day. I am a police officer and it is by far the best watch I have ever owned. Recently, the battery ran out. I would like it fixed. Is there a way to send it back in for repairs?
I have an MTM Thunderhawk watch that I purchased 10 years ago its the best watch ever, it’s worked amazingly for the 10 years I owned it and I need to replace the battery.
Should the watch be sent to you ?
I purchased a Titanium Warrior (Serial#?????) about 10 years ago. The watch is amazing but the battery has just died. (Impressed w/battery life btw) To whom can I go to for a battery change? Love my watch !
I have had one of your watches for about 8 years now and have worn it everyday. Your watches rock! I wanted to know if you do any type of service overhaul / tune up work on them. Mine still works great, but I just want to see if you do.
I purchased a Stainless Steel Predator watch from yourselves 2 years ago after a recommendation from a US Marine friend whilst working together on a joint operation (I am a serving Royal Marine Commando, British Armed Forces). This is by far the best watch I have ever owned and have sung it’s praises to many of my colleagues.
I am writing to thank you for sending the Watertight Box that was part of the initial order of my Navigator watch. It holds the watch units in a very secure location. Also, the Navigator watch package is wonderful… The Transceiver locks on to the GPS tracking satellites very quickly and never loses a connection once it gets established. It provides very accurate information with regard to distance, altitude and bearing. And it beams this info without difficulty to the watch. The watch is comfortable, durable and very easy to view. I will look forward to many years of functional assistance and use with such a fine product. Best Regards,
… Christopher M. Mahoney MS, AA-C
Hello, I just very recently purchased a watch from you. I wanted to let you know,how much I love the watch,and the also the great way you do business. I couldn’t be more happy. I do however have a question, how do I register for the warranty. I did not find any paper work.Thank you again for making such a Outstanding Watch.
On a scale of 1 to 10, 10 being the very Best ! I rate this Watch a 10 Plus ! Kindest Regards,
… Steve P. Hamilton.
I just received my Seal Extreme Ops watch and it’s everything and more than I expected. Thank you!
…Capt. Stefan Lehnert, USAF, Ret.
I just wanted to tell you that I LOVE your company and the watches you offer with the HIGHEST quality and comfort!! Check my order history and you’ll see I have a BLACK SEAL, PREDATOR, SILENCER, and a VULTURE!! I should be your poster child for sales! Thanks again for offering such stylish, comfortable, and durable products!
…Brian J. Gedeon, M.D.
I ordered a blackhawk a few months ago, and I just wanted to say I love the watch. Everything you say about the watch is true. I hope to have this watch in service for many years to come !Bravo, on a dependable and great product.
Congratulations for your amazing and wonderful watches, I have one black Patriot (3 years) and works perfect. My question is what kind of battery used, and how long does it last. thanks a a lot.
… Dr. Fernando Pacheco.
Received my Silver Steel Patriot, Special Forces Spec Ops, and what a magnificent Watch. I already have a Black Patriot and a Titanium Predator, these are the most professional Military Watches I’ve ever seen. I wish I had these when I was in the Persian Gulf. Thank You MTM for supreme excellence and getting my watches to me very quickly.
… Sincerely, Gregory Snow.
Hello, I have the Steel band MTM Black Hawk watch. I am extremely pleased with its durability and reliability. I have used the watch many times while out in the field. I would just like to compliment your company on building such an awesome watch!
… Stephen Earp.
Hello… I am currently in Baghdad, Iraq. The net is not that secure here, and there have been problems in the past with our internet. I would like to send a money order instead of sending my credit card number across the net…. Would that be fine. Several of my guys on my team have your watches, and they are very durable in the conditions we work in. You guys are putting out a very good product, and it has caught my eyes, so I am interested in purchasing one. I was just curious…I know it takes approx. two weeks to get something from the states… Is that about the same amount of time it takes for your product to arrive in Iraq…. Thank Yo
… Philip L. Jackson, Baghdad, Iraq.
I just received my Black Warrior with the Ballistic band as a gift recently. I work as a mechanic at the Maui airport and I work with chemicals, grease and wrench on all types of equipment. I have banged the watch several times on motors, stainless barriers and even greasy chains. I am truly amazed at how tough this watch really is! As long as I rinse the band not even the caustic chemicals have done any damage. I have been through several watches ranging from G-Shocks, Tissots, Tags and even a Submariner Rolex! This has got to be the most rugged watch produced as of yet. It’s the first watch I don’t have to worry about while on the job. And the bonus side is it’s good looking too! Finally, a watch I can wear to work, wash up and go to a fine dining place without thinking twice! Thank you so much for making such a fine time piece!
… Best regards, Ron Cox.
I own the Blackhawk rubber strap watch. I purchased it November 2005. The watch has served me well in the worst places on earth. Last year you sent me replacement rubber loops. No complaints though. I cant explain the hell that the watch has been through and still looks new except for wear to the strap. I have decided to retire after 25 years of Army active duty service. I no longer need the rubber strap. I want to purchase the titanium band for my watch. Please send instructions. Thank you,
… Lee Brewer, 1SG, USA.
I want to express a big thank you to MTM and all the team on what a wonderful job you have done. I purchase a watch from you guys and was missing a part, you promptly fixed the problem by sending the missing part. It it much appreciated to deal with a company that has excellent after sales service. Well done again.
… Silvya Traeger Adelaide, South Australia.
I want to let you all know how impressed I am with my new Thunderhawk Ser. No. 063934. I have received so many compliments on this watch. Personally, I absolutely love the uniqueness and functionality of this watch. I have never spent over $125 on a watch, but I can say this, this watch was well worth it. You have a truly one of a kind timepiece and I am proud to wear mine 24/7. Thanks!
… Todd Brown
Just some positive comments to you all. You have absolutely AWESOME, high quality products! I own two of your watches already and I’m sure I’ll be buying more in the future! You also have great customer service–a special thanks to JACKIE for helping me with my orders!! Keep up the GREAT work. You have a devoted customer in me already.
… Brian J. Gedeon, M.D.
NO Question. Just wanted to let you know that I have had my Patriot for about a year now and I wear it EVERY day. I enjoy it and get comments on it regularly. When I came in to purchase it the salesman asked if I treated my watches nice… I said NO. I (unintentionally) beat this one against things all the time. It hasn’t even been scratched. I may need to get me one of those Vultures soon. Keep up the good “horologywerks” boys.
… Jeff Daniel
I just recieved my Dark Ops Warrior watch today. Your customer service rep said it would be delivered on Tuesday and true to her word it was. I must say I’m impressed. The over all quality of the watch is superb and though some may say it is heavy, I can see no difference between the weight of this watch and other dive watches that I have worn. This is by far the finest watch I have ever owned and you have one satisfied customer for life.
… PJ Clarke
I recieved my titanium thunderhawk for Christmas, and WOW what a watch! I’d been drooling over this for over a year and now im wearing it. I must say that this watch is nothing less than perfect, the packaging, the customer service and the watch itself, words cant express how impressed i am with this watch. A question, do you sell a stainless steel band for this watch that would fit? If anyone in this site is reading this, this is the last watch you’ll ever purchase, that is unless you buy another model from special ops watch. Thanks
… Dan Harrison
I bought my MTM Hawk watch about three years ago the serial No is 053297 it has been with me threw two tours to Bahrain and once to Iraq. It has never let me down I have had to change tow bands but for what I do that’s not Bad. Anyways my lights stopped working a few days ago i have my limited warranty card but i don’t have my invoice any more can I still send it in for repairs.
… Brandy Hastings
After receiving the Black Patriot Spec Ops and exceeding my expectations, I only wish I could have worn such a beautifully made professional Military Watch of this Caliber when I was Rescue and Recovery and Special Forces USAF SPEC OPS. Beautifully rugged, yet very refined and easy to read and even stealthy despite how large and heavy it is. I would have loved to have worn this when I was still in uniform serving my country. Thank You very much for such a professional and precision Military Masterpiece.
… Sincerely, Gregory Snow.
Just wanted to let you know I have enjoyed using my MTM Hawk watch for several years now. As a helicopter pilot it has been invaluable at night for reading charts and frequency cards. I have even had to use it to refuel when the was no other light available. It’s bee a life saver. I hope in the future when you design more models you will keep the 660,000 US pilots in mind and design a pilot model. Perhaps one with zulu time or a E6b circular slide rule. You’ll sell tons! Regards,
… Terry Madory
Dear MTM Staff,
It’s been almost two months since my Blackhawk arrived here in Brazil. My watch’s serial number is 057849. As I told you in another e-mail I am a Corporal in the Brazilian Army stationed in the Amazon Jungle near the Colombian border and I am using the watch in some of the worst conditions created by the jungle environment (mud, humidity, heat, rain and others). I am happy to say that the Blackhawk endured all of them without any problem. Thank you again for this great timepiece and certainly I will buy another of your watch soon enough! Best regards,
…Cpl. Santiago Squad Leader – 2nd Squad 17th Jungle Infantry Battalion.
I’ve just bought my first MTM watch, a steel band Blackhawk. It has lived up to all my expectations, and it will almost certainly not be the last watch I buy from you. Excellent workmanship and a good solid feel…I like the weight.
There is, however, one thing I would like to see. Some of us that uses these watches, me included, have a line of work that makes us “prone to capture”. Having a watch that says Special Ops, Special Forces, Spec Ops and the like in the field will draw a level of attention to us that we definitely do not need. I would love to see a watch from you that do not carry these markings anywhere on the watch, whether this be a new watch model, or covert versions of your current product range. Still, with my current Blackhawk (bought in Kabul btw…) I would like to say thanks for an excellent product. Keep up the good work!
I’m a commercial helicopter pilot and used the night light on my black hawk titanium to read the charts on my leg board. It is very functional. I can keep my hands on the controls and still read the charts. Cool!
Received my DARK OPS- WARRIOR watch last week. Great watch, have been wearing instead of my tag since I received it. Great Watch it attracts a lot of attention more so than my Tag or the Rolex’s my friends and Colleagues wear. I’ll probably get the Rubber Strap eventually and probably another watch. Oh ya and the quick delivery time was great.
Just wanted to let you know I received my Blackhawk and it is an awesome watch. Being in law enforcement I needed a durable watch, and this watch delivers. The flashlight has come in handy several times already. I have recommended your company and this watch to my partners. Thanks again.
US Marshals Service
I purchased the Blackhawk, rubber strap watch last year. Its a fantastic watch that has endured the test of combat, and still looks and works like new. I want to purchase a steel band for the watch, but it isn’t offered on the website. Also, I wear the watch on the last hole in the rubber strap. Will a metal band go that small with links removed? Please send me information on how I can purchase a new band. Titanium would be my top choice. Thank you. Lester Brewer,
… MSG USA, Special Operations Team Sergeant. 25 years active duty.
I recently purchased a Special Ops silver Thunderhawk, been about a month since i got it. This watch is bar none the gnarliest i have ever owned, it has withstood salt water, acid, and even raw crude oil. I work as a project manager for a steel fab shop that does a variety of work but our main business is doing work on offshore oil platforms. As you may not know oil platforms are a rather extreme environment and can take its toll on anything. So far this watch has endured everything i have thrown at it, and trust me i have tested this thing in all kinds of environments. I wanted to send you an e-mail letting you know how happy i am with it and plan on purchasing more in the future. This watch still looks like it did the day i got it. I would like to commend you on making a product that is truly awesome. I have been looking for a watch that can handle the abuse for a number of years and had not found one of this caliber.
…Thank you, Rich
I wanted to let you know my husband gave me the MTM Black Hawk Special Ops watch for Valentine’s Day and I love it. I know that I am not the typical demographic that you market to, as a stay at home mom of two girls under two. I needed a watch that I could see at night (since I wear contacts and can’t see the alarm clock)and that I didn’t have to take off and risk getting flushed down the toilet without a moments notice. Also, I love the recharging feature as I have a drawer full of watches that are dead. Having the time to replace batteries is not high on the priority list. I really needed a watch that could survive two toddlers and I think I have found it!! I just wanted to let you know that someone other than military could benefit from your watches. Thanks so much!!!
I bought one of your watches, just love it! i work on a military base where special ops and other military types as well as “others” get language training. believe me the watch draws attention…
I recently purchased the special ops from you guys. You have a great product. I am a police inspector/crime scene photographer and do a lot of single camping. I feel more secure with the orange signal light. Thanks for making a great product!!
… L. Hall
Just received my new Dark Ops Warriors Stainless steel band and case and I really am impressed with the quality of this watch. WOW is it ever heavy! I do have a question for you. How long should the battery last before it needs to be replaced? Do I return it to you for a new battery, or can I go to any quality jeweler for a change of the battery?
Last month I bought a watch from mtmwatch.com for my brother in Iraq. This watch was the heaviest watch I have ever held. It has the brightest light ever put in a watch. My brother says he uses it to light up maps and signal to each other in the dark. He says that this is the best equipment for him. It had its own electromagnetic charging system. half of my brothers company wears them. He’s in a Special Forces unit in Iraq.
Bought my Special Ops watch from Specialopswatches.co.uk, good quick service and I am very happy with my watch. I too bought the Blackhawk Special Ops Watch which I have now found out is worn by Keifer Sutherland in the new series of 24. I am a big 24 fan and this is an added bonus as I had already bought my Blackhawk when I found out. Special Ops Watch – quality, tough and mean – I would give it 10 out of 10.
…Stephan on Doubleviking.com.
Top quality watches – just bought one for a Christmas present. They are heavy but not too heavy, you can tell they are well made and the light functions are really neat. I bought the Blackhawk Special Ops Watch (the above is the Thunderhawk) which is the black version of the same watch â€“and looks better in my opinion.
…Dave on Doubleviking.com
“Here is what I found about Special Ops Watches: The US Special Forces wanted a new watch (one that was more rugged and reliable) about 18 years ago. They approached a company in California (MTM) and asked them to design a sort of Swiss Army Knife watch. Over the next two years the company spent some time talking to NASA and MIT (Mass’ Institute of Technology). Together they came up with a watch that would be one of the most accurate (and easily reset to atomic clock) watches in the world. They did all sorts of searches and tests to find the best materials for it (carbon fiber, diamond hardened quartz glass etc). The battery electro-magnetic recharging system originally existed as something developed for NASA (meant you could generate more efficient electricity in space via spacial object discharges or some such thing). MIT played with it and got it into a stand (which you no doubt receive with the watches) which recharges the battery. The way they designed the shielding around the battery meant that it would survive an EMP (electro-magnetic pulse) such as can be caused by a nuclear explosion or an EMP generator. This meant that the watches became virtually indestructible. As you already know they are water resistant to 300m. They can resist pressures of up to 15 atmospheres (which would have killed a human after about two and a half seconds). They were issued (officially) to the Special Forces (Delta Force, Army Rangers, SWAT teams, Navy Seals). After a year the civilian forces (FBI, DEA and CIA) wanted them and about six months after that the Army, Navy and USAF ordered them. The USAF liked them because it was easily reset for fast jet pilots. The British got hold of them a while ago and the SAS and SBS got them. Several army, navy and RAF officers got hold of them and they spread. Now even the Israeli Mossad use them, along with the British MI5 and MI6.”
…The Chief on EDP24
Message: I just received my “Black Patriot” watch that I ordered from you. I wanted to say “thank-you” for the prompt shipping … and I am thrilled with the timepiece itself. As a retired law-enforcement officer, and a current trainer of both police & military personnel … I believe that this is the one timepiece that I have been looking for. Thanks again!
I am currently using your MTM Special Ops Thunderhawk watch in tactical operations in Iraq and it has given me outstanding reliable service. I do need to get another charging station as mine has given up the ghost. How do I go about getting one?
…MAJ Roger Uhe
423rd TC (Gun Truck)
Al Qayarrah, Iraq.
Just received my Special Ops Predator watch! I love it and it was even set correctly for EST! I have a Rolex SeaDweller but will be wearing my Special Ops from now on!
I just wanted to say “Thank You” sincerely for the rare service of the highest quality. It is truly a pleasurable experience to deal with you. And by the way, the BlackHawk watch is truly a work of art.- I am sure that you are proud to possess such a great product to sell. I would recommend trading with you to anyone who desires a watch of the highest quality, and getting Grade A service as well. Thank you for making my choice one of the best I have made. Best Regards,
TODAY I RECEIVED MY SECOND SPEC. OPS WATCH FROM YOU. AS USUAL IT ARRIVED ON TIME, WAS PACKAGED METICULOUSLY AND THE WATCH ITSELF IS A THING OF BEAUTY. IT,S ALSO A GOOD TIMEPEICE AND AND I ARGUE WITH MYSELF WHICH TO WEAR. I ALSO HAVE A NEW ROLEX PRESIDENTIAL, ALSO A MAGNIFICENT WATCH BUT FOR A DIFFERENT PURPOSE. THERE IS STILL A WATCH OR 2 FROM YOUR CO. THAT I LIKE. YOU WILL HEAR FROM ME IN 6 MO.
Hi, I ordered the black hawk and received it yesterday, just wanted to say I am very impressed with the watch and its features. It is the best watch I have ever owned. I love the light features on the watch. I am a tanker in the army national guard and when we were deployed and training in the field, night ops were hard when you had to use a little red light but now the light is on the wrist, so no searching through the ruck sack blind. all and all just wanted to sat well done, and thank you.
…PFC Slattery, Ryan
Just received the watch I ordered from you and just wanted to say a HUGE thanks. Unbelievable quality and service (sure you already know this though. You can count on me ordering again.
I just received my two tone Patriot watch as promised today and all I can say is…WOW!! What a watch!! I had heard that it was a heavy duty piece of equipment but I couldn’t believe how well built and heavy this thing is.I’m a civilian so the watch will never see the rugged conditions that I’m sure its capable of handling. I just like the beefiness and look of it for day to day adventures. Thanks again for a great product. Your customer service people also helped make my experience with your company a pleasant one.
Sincerely …Larry Epps.
I had recently purchased a Black Patriot Orange Dial Titanium watch from you L.A. showroom. It was impressive how the titanium model is so much lighter than the steel one. Equally impressive is the watch’s construction, design and appeal. I had a difficult time deciding which one to get at first as each one of the models was equally appealing. I went for the Black Patriot with the burnt Orange Dial Titanium model as I found the orange dial with the chronos and metal band very eye-catching. The staff were very knowledgeable in answering my questions and patiently helped me with the sizing of the band to custom fit my wrist. I love wearing this watch, it feels comfortable on my wrist, it’s dependable and sturdy and most of all it looks awesome.
… Aurvel, Yorba Linda, CA
I just wanted to say how impressed I am with my new Black Warrior. Hands down the nicest watch I have ever owned. A repeat customer for life. MTM is the best watch for your dollar without question!
… Mark Matkovich
I am the owner of my own tactical training and consulting company in the Midwest… Blackfox Tactics. I am also a proud owner of one of your fine watches and own every band for the watch. I have been amazed by the quality of the product and of your customer service. I would like to post a link to your site from the (Link) section of my companies site. I do not link sites or products unless I’ve owned and can testify to the product. I also do not link sites without permission. Please reply to this email. I would be more than happy to send your fine company some additional business.
… Curt Fox
Great watches by the way, I wear my Titanium Blackhawk on a daily basis plus through one tour in Afghanistan and every jump I’ve made to date. It has held up wonderfully! Aside from a couple scratches it looks almost new. Also, saying a charge is good for two months is being really nice. I charged mine once before a six-month trip, once while on the trip, then right before I came back and never had any problems, used the light at least once a day!
… Justin Nikodem
Thank you for providing such great customer service. I needed to send in my watch for repairs, your team member called me within 48 hours and confirmed my details and explained to me how I can send the watch in for repair. I have now received the watch and your team has repaired everything and the watch looks brand new. Thank You MTM for the great after sales service.
Keep up the good work and quality and I will be coming back for a new watch as long as you produce them.
Just want to thank you guys for such a fantastic product. I purchased a predator off you guys nearly two years ago. I have been away on operations and have found the watch to be the best piece of kit I have had the pleasure to own. It is strong, sturdy corrosion resistant and the strap didn’t rot from prolong wearing and not being able to clean lol, unlike other watches I have had in the past where the strap has rotted through just after a few weeks in the humidity.
I thank you again for such a fantastic product.
I’ve been a watch collector for many years now. I tend to steer towards heavier/tough watches. I’ve worn out my fair share of “tough watches” during training exercises and daily work. My company provides tactical training and consulting for Law Enforcement, Military, and Business Professionals. I’ve owned your “Black Patriot” watch for several years now and it is built like a tank! I constantly get comments on the watch and I always send them your way. This is by far the best watch I’ve owned. I plan on purchasing other models in the future.
Owner/Director of Training
I purchased a silver warrior about a year ago AAA+++ fantastic watch. I would be interested in another the silver stryker but I want a metal band either stainless ot titanium can you do this? Thanks
… Ray Harp
Couple years ago I purchase a Thunder Hawk Stainless Steel Band from you guys (great piece of machinery). Two months ago I was involved in a car accident and luckily the watch absorbed part of the impact and I did not lose my left hand. But the steel band got scratched very deep. I’m looking for a steel band to replace mine. Do you guys sell them? Let me know. Thanks
… Luis A. Ortiz
I’ve been a proud owner of the Black Patriot for about 2 years now. I’ve owned several more expensive brand watches Omega, Hamilton, etc. This watch is the highest quality watch I have owned. Coming from someone who pays strict attention to detail, that is saying a lot! Not to mention, the watch is built like a tank. Which is important in my line of work and play. Im a Missouri State Trooper and an avid Scuba Diver. The watch never leaves my wrist.Recently, the minute hand on the chronograph began resetting at 3 minutes before the zero mark. This, was obviously a problem. I contacted the company. The associate was friendly and helpful. I mailed the watch in and within less than 2 weeks, I had my watch fixed and returned to me. Excellent product & excellent service!! That’s hard to find anywhere these days.
…Tpr. W. C. Fox
Missouri State Highway Patrol “In Omnia Paratus”
I have purchased a Black Hawk directly from your company about 3 years ago and just wanted to let you guys know that I love my watch, but better than that, I have had a couple issues through the years… like bands and screws and your service is second to none. If I call with a small problem, within just a few days, you all have the parts needed delivered to my door. I just wanted to say thanks and pass on some good feedback. I think your products are great and better than that your service is incredible. Again thanks for everything. Oh, and by the way your watch is the only thing I have ever owned to withstand the beating I receive in an Abrams tank. Much appreciated.
… SGT SLATTERY, RYAN C, 1/278TH AC
I purchased your special ops black hawk watch just over five years ago and absolutely love it. is it possible to buy the black steel band?
… Paul DeGeorge
I have a Predator that I received as a gift several years ago. While working on the roof, I got the watch band hung up on the ladder, breaking the band and sending the watch to the ground. If not for my clumsiness, it still would be 100%. Anyway, the band broke and the watch fell approx 15 ft. to the pavement. It only put two chips in the crystal at the 10 and 3 o’clock positions. Everything else is still amazingly working… I wear this watch every day and miss having it on my arm. It also takes a butt load of abuse and has never failed me once. Thanks for making such a wonderful watch.
… Michael Ferrado
I have over 40 watches with values up to $150,000 US. The titanium Blackhawk I just purchased from you is the best constructed watch in my collection. The band construction alone is almost beyond belief for a watch. I consider the watch to be very nearly perfect in it’s current state.
… Robert Zachte
Outstanding watches. I was in a military course with a friend of mine from the Brazilian Marines Commando who owns a MTM watch. I saw the watch take a lot of punishment, and how the light was perfect at night, etc..
So I have two questions: 1) Do you take orders from overseas and ship? and 2) Do you make special offers for large purchase for my unit?
… Christian Hingst
I’m obsessive about the exact time. My MTM Spec Ops is the most accurate watch I’ve ever owned. It gains one second every five months. I dumped a Rolex because it was losing 15 seconds a week. I used to check with NIST weekly. Now I only do so every 6 months or so. it’s the best watch I’ve ever owned. I’m going to give one to my nephew when he graduates artillery training later this year.
… Thomas Kennedy
You can add U.S. Marshals Service to the list of folks that wear your watches. We bought some Black Warrior a couple of years ago and we love it.
… Paul Joanos.
I have the Thunder Hawk Titanium that I purchased 5 years ago. I wear this watch every day and use it in my job as a Secret Service agent assigned to former Pres. Bush in Houston. As a Secret Service agent, this watch has come in so useful and has helped me in my duties so many times. It enhances my job! The warranty on my watch is now expired. do you have any type of extanded warranty program, just in case ?
I currently own an older Thunder Hawk about 5 years old, and I managed to break the pin that holds the metal band to the watch. Can I order just that piece from you or do I need to send the watch in to you for repairs? That watch made it through Iraq with me, and I was wearing it when an EFP blew the back off of my M1114. You guys make a superior product, and thank you for that.
… Thanks, Mark.
I have almost every model of your watches and I can say that they are of the utmost quality and craftmanship, as you can see by my purchase history! I have a Vulture in all black and I like to get the silver one. My question is. when will you be getting it back in stock ?
… Brian J. Gedeon, M.D.
I am a proud owner of your now discontinued Seal Squad Divers Watch. It is by far the very best watch that I have ever had the privilige of owning and wearing. I have been accosted several times for wearing this watch. People will come up to me on the street and ask to see it. I have had this watch for just about two years now and it has stayed strong, my only concern is the battery. Once the ten years is up and the battery needs replacing, will your company still replace the battery even though the watch has been discontinued?
… SGT Thomas Anderson
I would like to thank MTM service department for your prompt, professional and courteous response to my request. My band is repaired and my watch is operational again. Thanks very much,
… John Raszcewski
Thanks! I bought my first mtm watch will on my second tour in Iraq. I am never without a watch, so I have been through my fair share. Daily life for me seems to destroy a watch easily, but my current mtm has handled absolutely everything with no problem. Even the metal band AND the pins that hold it on have been superb, I even ordered the rubber strap for a backup as I did not expect this one to last, but that was a waste, it has never been on the watch. In a few months before my next tour I will order a new one, different model, and I look forward to it. Thanks again, quality is sometimes hard to find.
… Ashel T Hartin
I bought a warrior(black) about 2 years ago from your site and can’t be more pleased with it. I’m looking into buying the Vulture in black with the rubber band and was wondering when exactly it will be out and the price tag its going to have? Thanks again.
… Dan Vacirca
I am currently deployed to Baghdad Iraq with the 64th CSAR and we are about ordering some watches. We ordered a lot from a different brands and most of our people are not happy with the product we have been ordering. I’ve heard good things about MTM and been told you back your product up and stand by them. I’m setting up an order. our supervision is requesting GSA products info. If at all possible would you please email me ? Thank you for your time.
… Gregory Arnold. USAF/64th EHMU/CSAR
I am really enjoying wearing your Vulture watch and would like to get another band as soon as humanly possible. I’ve had the Hawk for many years and having the Vulture with a date and those bright lights is something I do not want to go without for long! Thanks very much.
… John Hoving. A Vulture Man!
Hi I purchased a MTM thunder hawk with steel strap………from you while i was on holiday in Florida in June 2005……this is the best watch I have ever had….I wear it whilst on duty in the police and get many comments from colleague….as a result quite a few of them have since purchased the thunder hawk watch….recently my charger has stopped working I have had to borrow my friends charger once a month for the last two months….I notice it states on advertisement that the watches are warranted for three years. is the charges also guarantee for three years?
… Lee Parry
I purchased this watch and have to say it’s the best watch I’ve ever owned!!! It was trust worthy during my deployment in Iraq and still is now on the streets of Chicago. Regards.
… J. Guerra
Wow! I just received my watch in 4 days since ordered. That was a cross border shipment to Toronto Canada, during the holiday season! Not to mention the quality of the watch far exceeded my expectations. I only had it for a week and received numerous compliments on the time piece. Thanks.
… Michael Di Girolamo
Talk about CUSTOMER SERVICE – HOLY XXXX! You are the BEST – make sure the Boss gets this email. If you have a testimonial page.
Point me to it.
… Timothy Turek
“We’ve all seen the full-page ads wit the cool looking watches that are supposedly the latest, greatest attire for the special operations community… I have to say that it’s [Thunderhawk] probably one of the best watches I have ever owned… In my opinion, you may be able to buy a cheaper watch, but you wont find a better one.”
… Jeff Randall in S.W.A.T. Magazine Jan. ’09.
I have a patriot watch that i purchased in 2005, it is by far the best piece of gear i have ever owned.
… Chad Goodwin
I used your Black Patriot watch for 15 months in Iraq. Really enjoyed it. Frankly, I was very hard on it in my duties as a PSD shooter, de-mining and EOD, and just everyday wear and tear in a war zone. . It is the best watch I’ve ever owned!! Thanks
… MAJ Scott Allen
I was recently on a trip, and lost the charger for my blackhawk. Just wondering where do I send the money to get a new charger? Big thanks to the MTM crew, for having the best customer support I’ve ever seen.
… Epi Resendez
I recently purchased a Black Hawk and I am impressed by its beauty and functionality in addition to the service provided by MTM. The watch itself also draws some attention and many colleagues, friends and patients asked me about its origin etc. No doubt a second purchase will follow.
… Ronald M.A. Henry PhD MD
I just wanted to say thank you. I recently sent my watch in for repair. You provided very prompt service and fixed it for no cost. I got it back today and it looks great. This type of customer service sets you apart from most companies. Thanks again and I look forward for your next creation that I will not be able to live without.
… Dave Stull
I am very impressed with my Blackhawk Spec Ops Watch with the ballistic velcro band. It’s very well-designed, versatile and very rugged. It is a well crafted timepiece that makes a statement in the boardroom and in the field. As an avid mountain biker and outdoors man, it has been my first choice to take with me on my trips as I know it is a reliable watch which can withstand the elements and built tough. It has exceeded my expectations and I would gladly get another MTM Spec Ops Watch in the future. Thank you!
… Al Isago Parvez, CEO & Representative Director of Advance Inc. Tokyo, Japanb
I currently own a Black Hawk, Thunder Hawk, and black Predator and plan to purchase more of your MTM watches. I also own many other popular name brand watches and I can say that my favorites are my MTM watches. The build quality and appearance of your MTM watches are outstanding. They are dependable and accurate watches. When I order a watch (three so far) from MTM, delivery is extremely fast. When I have called MTM with order or technical questions, customer service has been excellent. You have taken the time to address any questions I have had in a professional and honest manner. This is a rare quality these days. I’m looking forward to my next MTM watch purchase from you.
… George Dalke
Just wanted to let you know that I received by Black Patriot and it is even better than I had hoped for. Even the packaging is outstanding and you can tell the quality of the watch just by holding it. Your customer service people were FANTASTIC as they needed to call me. (I wish I had written their name down) As a retired Toronto Police officer I wish I had this watch 30 years ago. First class all the way!!!
… Bruce Smollet
I received a Blackhawk watch for my birthday two years ago. While I’m no special forces operator, I can say that few watches can handle the abuse I give them maintaining the 5th fleet’s aircraft. eventually the band itself has taken a beating. Could you provide me with information for new titanium band
…Very Respectfully AM2 Oliver Bernal
I had to write you and tell you about how your watch saved me from losing an arm. I am currently in Baghdad working for the State Department. We protect American Diplomats as they travel into the Red Zone. When I was getting ready to come over here, my wife surprised me with an MTM Blackhawk. At that time I was only marginally aware of your company; and thought(but didn’t tell her) “Oh great another “tactical” company. Well needless to say I have grown pretty impressed with the watch. Anyway; about a week ago we were on venue outside the Karada Bank. As we were loading our principles a shot rang out and I felt a jolt in my left arm like an electric shock…very painful. As we punched out of there I kept reporting that I thought I was hit. My whole arm was in pain, except from the wrist down where I was numb. Well to make a long story short apparently I was shot in the watch! A team-mate told me he “saw my hand explode in a puff of smoke”. While the watch was blown up apparently whatever it is you make them out of was so strong it took most of the shock, saving my arm. The only reason I am able to type this is because you make your watches truly “combat tough”..my family and I thank you.
I’d like to comment on how much I love my new Black Hawk Titanium watch! I was a little wary buying it online, but once it arrived, I knew I would never return it. This is a very fine product and I will recommend it to all of my friends interested in watches. I am seriously contemplating buying another MTM watch, likely the Black Vulture or Black Seal. Please keep up the great work! Best Regards.
… Matt Beaton
I am very impressed with my Blackhawk Spec Ops Watch with the ballistic velcro band. It’s very well-designed, versatile and very rugged. It is a well crafted timepiece that makes a statement in the boardroom and in the field. As an avid mountain biker and outdoors man, it has been my first choice to take with me on my trips as I know it is a reliable watch which can withstand the elements and built tough. It has exceeded my expectations and I would gladly get another MTM Spec Ops Watch in the future. Thank you!
… Al Isago Parvez, CEO & Representative Director of Advance Inc. Tokyo, Japan
Good day,I purchased a MTM SPECIAL OPS WATCH about 2yrs ago and i am very pleased with it and i get plenty of complements from it and have referred many people to your site.I have a minor gig though,I am working in Iraq and for the first time since i have had the watch like a knuckle head i plugged the charger into a 240v outlet without using my converter and fried the converter,now i have no way to charge it the watch what do i have to do to get another one.? thanks,
… Ken [knucklehead] Painter..
I own one of your Special Forces Patriot watches, which I purchased in December 2005. I am a national guard soldier as well as a law enforcement officer and finding a watch that can take a beating was difficult until I purchased your watch. I have been extremely happy with it as I am now completing my second deployment with the guard. However during this deployment the battery died and I replaced it after receiving a battery from home. I have not had any issues with the watch, however I would like to send the watch in for servicing and did not know if that could be done. as I love this watch and enjoy wearing it. Sincerely Yours,
…SFC John Gessner
Two summers ago I bought a Black Hawk (neoprene strap) watch from you. It has been a great watch. It quickly replaced my Rolex GMT II as my favorite watch. It keeps great time, it is comfortable, practical and useful. I like the light features. I do not abuse the watch so I have not really tested it. Not a “Hard” user. I have gotten into the habit of charging the battery every 5-6 weeks. Great product. Totally functional. I am an ex-marine officer (4 yrs) and DEA agent (21 yrs). This would have been a great watch for both jobs.
…Bradley R Reed
Hi guys, Just want to pass on a comment about your watches and my recent experience. I have had the Titanium Thunderhawk for over five years now. As a police officer in Australia, this watch has stood up against bouncing off concrete, smashed against hard objects and anything else that has been thrown against it whilst dealing with violent offenders. This watch is simply amazing.
Recently one of the lug screw pieces holding the body of the watch to the band finally gave out. I emailed your company to esquire as to replacement parts. Within two days I received a phone call (from the USA to Australia) from a very pleasant rep advising me that the parts would be posted for free and I would only be requested to pay for postage. Your customer service is as fantastic as your watches.
In short, thanks very much for your great product and even greater customer service. I will be a customer for life.
I ordered a Patriot watch from you last week it already arrived. Let me say the watch is awesome, I couldn’t believe my eyes it looks exactly like the image on your site. Let me tell you many thanks and I would buy a lot more watches from you from now on.
Thank you very much!
I absolutely LOVE your watches. Im a pilot in the air force. Own the Black Patriot. Its certainly the best watch I’ve ever had. Convinced a few other guys in my unit to get them. Question is, I was climbing out of my mrap and the watch got snagged on the door. nothing happen to the watch, but on one side, one of those pins seem to come out. Can u send me one of those silver pins?
I just received the repaired watch and thank you for the time and effort put in to the rehab of the watch. Great job and I really appreciate it!
Best regards and thank you very much.
…Michael J. Woods
My watch arrived today, as you promised. I want to express my thanks not only for your taking on the personal matter at a very busy time, but for doing as you said you would to repair my watch. For all I can tell, this is a brand new watch…it sure looks like it, band and all. So, many thanks.
We all get attached to our special watches and, I must tell you that the MTM remains my all time favorite, despite my owning, at one time or another, watches that cost a great deal more. Perhaps we’ll see you at SHOT SHOW next year. If so, I owe you nothing less than a beer. Best wishes,
…J. J. Stives COL USA
I love this watch! I have the orange face titanium black warrior great looking watch. Thank you for making a very nice time piece for the working man.
I received my watch back from repair a week or so ago and am very happy. I sent it in to have the catch repaired and also to check the time. When I opened the box, I thought that I had a new watch, it looked pristine. The band had shown some wear, now it looks brand new to me. The watch doesn’t seem to be gaining time now, I have checked it several times against one of my atomic clocks and so far so good.Thank you so much for taking care of this for me.
I have a quick question but I want to start with a compliment. I have a Black Patriot with a steel band for about 4 years now and it is hands down the best watch that I own. I wear it almost everyday and I have received compliments from strangers on several different occasions. I am a huge fan and think that you make an excellent timepiece. I would like to know if all the additional bands you sell are compatible with your different watch models. I am thinking about purchasing one of the ballistic bands and want to make sure that it will fit the Black Patriot without any additional hardware.
… Aaron Korora
I have bought a vulture titanium watch about 2 years ago. Best watch. I have (5 Rolex’s, 1 Brietling and one MTM Vulture).
How can I buy a spare charger for my Vulture watch?
… Michel Black
I own the “Vulture Silver” Titanium watch and I absolutely love it! I was in a building ,( a storage unit and suddenly all lights went out and everybody panicked. I simply said not to worry I have a flash light available. i then turned on the light on my watched and the people were laughing and grateful for my watch. They asked where i got it and wanted one. Hopefully they will buy one.
Yes I purchased a watch from you guys in 2005 during my first tour in Iraq I’ve had it ever since, and three tours later it’s working like new.
thanks MTM for the fine products
… Mathew Rossiter
Just wanted to drop a line to says thanks. I had already purchased a Gray Falcon Sandblast, and I just could not resist the Silver Vulture with rubber band.
So I ordered it too, last month. Great service. Got the watch in two days and it is beautiful. I love both my MTM’s and have been proudly showing them off. It is hard to decide which one to wear, but that is a great problem, not a bad one. Thanks again for the good service. Sincerely
… Wes Scott
I’ve been looking into buying another MTM watch for you. I have been looking at both the Black Falcon and the Patriot. I was hoping you could explain to me the differences between them, so that I might make a more informed decision. On behalf of my friends and I in the special operations community, thank you for making such an excellent time piece
Sincerely, …Sean McCabe.
I received my Falcon 1 month ago and had more comments on it than my Rolex or Breitling. Excellent quality time piece. Thanks again for the professional discount and fast delivery.
… Burke Roberts.
I was working a Homeland Security /EOD assignment in London for about 2 weeks in November 2010. I was on the train where we had a power outage in the city of Strood. This occurred late at night and there were no lights whatsoever. I got on foot and used my intens)4y lights on my MTM Vulture watch 4o get through a tunnel, it amazing and very useful when I needed it; where about 8 others followed me.
… Police Lieutenant Anthony Abuan.
My Marine Corps Buddy purchased a Hawk serial #060156, and presented it to me at an annual Platoon reunion in what I’m fairly certain was ’05. This watch has been on my wrist ever since…and has seen it’s share of action. I am bound and determined to keep it in it’s original condition. the watch is still functions very good, however the crystal has been scratched and I’ve worn the band down. I am hoping that there is some way to have it refurbished. It is by far the toughest timepiece I’ve ever owned, and I plan on having it for years to come.
…Semper Fi, Sgt. M. Sawyer …Kansas Dept. of Corrections
The falcon is the nicest watch I’ve ever owned and I’ve had a lot of them. the weight is great the way it lights up it blow my ROLEX out of the water
… Dennis Miresse
I just receive my watch from 4h% repair and my I AM IMPRESSED with the service! You guys repaired the watch and also cleaned it up. I am in love with this watch and your service!
… Jeffrey Tran
I just wanted to say that I absolutely love my watch!!! It is a Blackhawk with Ballistic Velcro and it is fantastic.
Thanks so much!!!
… Ron Haydon
I get complements on this watch all the time. Best watch I’ve ever owned in my life.
I’ve been in Law enforcement for 21 years and still working. This watch has saved me more than I can count over the past 4-5 years. You make a hell of a watch. Keep up the outstanding work!!!
… J.Fox – Dekalb County Police.
My husband is a surgeon and uses his MTM Falcon watch all the time because it has a strong light from it. excellent product
… Kristin Vega
I own one of your watches and want to say it has been the best watch I have owned. Being a law enforcement officer and a national guard soldier who deployed to Iraq and now leaving soon for Afghanistan I am glad for the watch. I was wishing to replace the rubber band. I was wondering if the neoprene band in black would be a better band. Thanks again for the great watch and your assistance
I received my new Vulture watch today and I must say, WOW! Nice job and thank you!
… Jhon Nelson
Your company makes the best watches, hands down. I’ve had mine since OIF 3, 2005, and it hasn’t failed me yet. An entire combat deployment with it in the Sunni Triangle, and not even a scratch! Countless IED’s, fire fights, mortar attacks, and this bad boy is still as tough as the day I got it. You have a life-long customer in me.
… James Elmer
I own just about every model of watch you make. I just got my new Vulture and I’m just so very impressed with the heavy duty quality of the watch. I’ve beaten the heck out of these watches and they’ve never even gotten a scratch! The design, quality, and workmanship, are unmatched. Keep up the great work and I look forward to purchasing more of your products in the future. I have an Omega and Mont Blanc watch that are still not as high of quality as your line. I wear a MTM watch every day. I can’t say enough about the quality and especially the durability. The casing coating doesn’t even scratch-even when I’m in the sand. I’m just so very impressed! I would pay twice the price for your products-easily! They are worth every penny. Thank you and keep up the great work and designing
… Brian J. Gedeon, M.D.
Please accept this as my thanks and highest recommendation for your Predator series watches.I purchased my Black Predator some two years ago and could not have been more pleased with its performance, durability, and reliability. Being in law-enforcement for close to 20 years, I’ve gone through a whole laundry list of work quality watches. Yet none has offered a “complete” package like the Predator for performance and looks as well. Admittedly, I was a bit skeptical after reading some blogs regarding the customer service at MTM, but when I ran into a glitch, I had replacement screws delivered in less than a week after placing the request via email. At a time where every penny counts, my MTM purchase was worth every cent! I look forward to adding another to my collection.Keep up the outstanding work and thanks again!
… Roger Reguera
I just wanted to tell you thank you for making an outstanding watch and one that is extra tough. The reason I am saying this is that while I was on patrol in Afghan, our patrol was hit by an IED and the scrap metal from it hit me and 2 others. A piece of scrap metal had hit my hand and if it was not for the watch I would have lost my hand completely. So due to the toughness of the watch, it saved my hand. The watch did not make it, but saving my hand was worth the loss of the watch. The watch was a Black Warrior that my wife gave me just before I deployed in May. Keep up the great quality of the watches
… Yours, SSG Duane Pharr
Just a note of thanks, i called last week seeking a replacement part for my MTM Silencer.Something simple and as treated just like i was making a watch purchase.The call was handled promptly and with great speed. Parts came today just as i was told they would.This is the second time i’ve had to order parts and was handled the same way the first time. I’m proud to say that i own 3 of your awesome watches and am hoping that you all have some new models coming soon! I sure would not mind adding to my collection!Thanks for the great service and hope to see some new stuff soon!Please keep up the customer service,it’s a welcome change from some of the other watch company’s out there.(not to mention any names here) , Thanks Again
… Mark Baird
Had the great pleasure of initiating contact with MTM a couple months ago via the “contact us” page on their website. Within an hour I had a response email from representative! After several emails and phone calls with members of their team I was completely impressed with their outstanding level of customer service – and I didn’t even own one of their watches yet! Every question was answered in detailed proficiency and they even inquired as to my background and history, showing perfected sales skills and rapport. I spent 21 years as a US Marine, serving in everything from an Embassy Guard to a Company 1stSgt for an infantry unit in Iraq during Operation Iraqi Freedom II in 2004. The special ops line drew my attention immediately. I researched their products on Internet and needless to say I was very impressed by both personal and professional reviews of their timepieces.
In August 2010 I selected their prestigious Silver Titanium Vulture due to its lightweight, light features, and professional “dress” appearance. I wanted a rugged watch that could not appear out of place while in business dress attire. I have been extremely impressed with this watch since purchase and will not take it off for anything now! It arrived fully charged with the correct date and time for my region. The only challenge was in sizing it for my wrist. I would now like to payback my appreciation by promoting their products to every military and law enforcement individual I know! Employees of MTM -Fantastic job in ever facet of customer service, sales, and such a quality watch!!!
I look forward to a great relationship and many years with this truly outstanding Titanium Vulture on my arm!
Semper Fidelis !!
Brendan J Fitzgerald
1st Sgt USMC (Ret)
I am a 20 year officer, currently assigned as the Tactical Medic Officer for NTF GTF BSI HNT and SRT operations. I had a Hawk Spec Ops watch for 8 years. My brother, a former US Navy SEAL, and now a 15 year veteran of the US Customs, has had your Patriot watch for many years, and loves it. I was looking to purchase your Black patriot with the steal band for $550.00. Do you have government pricing?
Professionally …Jonathan Baxter.
Hello, I recently purchased a black vulture watch from you guys and I have to say that it is an awesome watch, I can see the precision design you put into these watches, anyway I have been using it a lot at night and wanted to test how long would the battery last if I left the ultraviolet light on for a couple of hours, my battery lasted 12 hours straight until the red warning light started to flash, even then I turned off the light and after a couple of minutes of the watch being off I tried turning the ultraviolet light on again and it still turned on for another 32 minutes until the red light flashed again, anyway I’m very happy with my watch!
your loyal customer
…Miguel A. Medina.
MTM is a great company to deal with! Customer service is the best! and the Dark Ops Black steel warrior I ordered arrived and I was astounded, the great reviews doesn’t give it justice until you see and wear it in person! Thank you MTM for making a great watch!
I purchased one of your Warrior watches back in November, 2008, while stationed in Iraq. I have since returned to the USA and started working with my old Police Department. I have enjoyed your product and I have told every one I know to purchase one. Thank you for making such product.
A few months ago I purchaser an MTM Silencer watch from your company. I must say that, at first, I thought that the $600 plus price tag a bit expensive, but after wearing my watch for nearly 8 month I now think that the watch was worth every penny. The vibrating alarm is outstanding! Due to years of weapons training and aircraft noise, I have lost most of my high frequency hearing and I am unable to hear “beep” alarms but the vibrating alarm works great!I have had a lot of positive comments about my MTM and I recommend you guys to all my friends. I have even loaned my catalog to a few people. Thanks for a great product!
… John M. Snyder U.S.M.C.
Dear sir I bought one of you black hawk watches last November and I am very happy with t.I just want to thank you for making such a great watch. many thanks.
… Mr. Skipper
I don’t really know who to place this positive feedback to MTM customer service, so I decided to write in here. I have placed an order on the February 24th, 2010 and received the watch on the 1st of March. The process took only about 5 days. It may seems all normal to all of you, only one thing, I lived in Bangkok, Thailand . Where every time I ordered something from the US, it take a month (literally) to get here even if I paid an arm and a leg on express shipping.You guys rock!!! I really don’t know what to say but you have gained a loyal customer.I hope this message gets to whoever was taking care of my order. Thanks again
… Bhanrawee Tantinirandr
I am a Denver Firefighter I purchased a watch from you about 5 years ago it works great. My chief liked it so much we tested it under heavy smoke and heat conditions. I was one of your best sales people demonstrating your watch and telling others about it.
… Toby Trujillo
I purchased a vulture watch in 2008. and I love it, this is by far the best watch I have ever purchased as it served me well in Afghanistan. Great watch guys!
… Kevin Smetter
Bought a Black Seal less than a month ago. What an awesome machine! I have been very satisfied with MTM regarding product, service, shipping, and attention to detail items like having the time preset when I opened it for the first time. Thanks!
… Mike H
I have just received my MTM black warrior watch, and just want to tell you that I am very happy with it.The craftsmanship is super, thank you for a very fine made watch.
A crisis of sorts erupted … here in the Pentagon… Nonetheless, What a truly beautiful instrument it is! By instrument I mean no ordinary watch. I can tell the design and precision machining that went into this. The face is excellent in terms of aesthetics and readability, particularly at night. I was also pleasantly surprised by the weight of it. I like a nice beefy and rugged watch instead of the cheap plastic Timex’s. I actually had a watch broken in the field. I was going over a Yugoslav M-84 Main Battle Tank in Kosovo in 99 when a hatch dropped onto my wrist. [It] banged me up pretty good and literally crushed the watch on my wrist. No breaks, just soft tissue damage, and of course no watch for the rest of the deployment. I have a chronometer in my office here that I got some years back and it keeps excellent time. I check regularly against the clocks at the Naval Observatory. So, I hacked your watch against my chronometer last week and it has been keeping perfect time since. I also love the camouflage pattern on it. Excellent. I have two boys and I told them that one of them will inherit the family’s class rings, and the other will get the watches. After seeing this watch, they are jockeying for who’s going to get the watches!! This is my deployment watch. I haven’t seen any other having the durability, toughness, and precision that this watch has. When I get out into the field again (hopefully soon!) I will send you pictures of the watch in whatever theater I’m in.
So my sincerest thanks and you have my enduring appreciation.
…Lee Hall, U.S. Navy
I purchased a watch for my husband a couple of years ago and we had a could issues with it and your company was more than fair and we are so satisfied! Everyone I have talked to at your company has been very friendly and knowledgeable. Thanks for standing behind your products. We look forward to purchasing more items from you in the future! You guys Rock!!!!!!
… Emily Richardson
I have a Spec Ops Hawk. It’s the most accurate watch I’ve ever owned. I’m just curious how long the rechargeable battery will last.
… Thomas J. Kennedy
Just to let you know, i received my silver warrior a couple of days ago and I’m absolutely thrilled with it. its even nicer than i hoped. keep up the good work.
… Joe Milazzo
MTM I recently received my first MTM Watch, the MTM Spec Ops Silencer – Black with the ballistic velcro band. It was a birthday present to replace my old Casio. Since then it has been my day to dya watch throughout my current tour in Afghanistan. i love the combination of Analog simplicity along with the digital alarm, stopwatch, and timer functions. The durabilitiy has been great. It handles my 12 hour plus work days and still looks just about brand new. The integrated LED flashight has also been a godsend at night as it means I don’t have to carry an extra flashlight in my already packed cargo pockets. I fully intend to get another one in silver for wearing with civilians and Class A dress uniforms. Very Respectfully,
… SSG Daniel J Haire
Imagine my surprise when my order followed your email by no more than two days — thank you for your unrivaled responsiveness. This was my first purchase from your company (and intended as a gift) but the combination of excellent workmanship and superior customer service suggests it will not prove to be my last. Thank you for affirming my commitment to buying USA assembled products, and demonstrating that if something can be done, we can do it best.
… Armen Carapetian
I have worn my MTM watch for a bit over six years – sometimes under harder conditions than I would have liked. I would like to know how to go about returning it to MTM for a check-up and cleaning. Thank you.
… Robert Pauly
I received my Black Air Stryk a few weeks ago and once again, I would like to express my satisfaction about your excellent customer service, quick order processing and shipping to Canada as well as for your watch quality. The watch is very sturdy, also accurate. It combines the analog look with very useful digital display and features (chrono, timer, week date, alarms, beeps, chimes and more). In the same time it has a very masculine look with a remarkable classy finish. In a certain light angle, the crystal has nice, surprising blue reflexes I have never seen to other watches. Now, my previous TAG Heuer lost his first place.
I purchased a Falcon and it has commanded considerable questions from my circle of associates. Not only is it easy to read but you can read it in any situation and even use it as a light for emergency situations. The complete manner in which it is charged as well as maintained is awesome. Wish I had it in the far east during the 60’s. GREAT AND DEPENDABLE TIME PIECE
I would like to comment on your customer service. I would like to let you know that I called yesterday in need of a few parts for my watch. Ms. Dermigny, your customer service rep assisted me with my inquiries and did an excellent job. Ms. Dermigny was very polite and helpful throughout our contact yesterday and made me feel like my needs were very important to her and the MTM company. I have had my watch for over two years now and am still very satisfied with it. After yesterday I am even more pleased that I chose this product, knowing that your company has such great employees and customer service. Regards
I have a Black Hawk.This has been a fantastic watch. I was sorry to see it get discontinued, as I had hoped to get another one day.This watch has been through hell and never skipped a beat. after so many years of taken a beating the finish on the band and a little on the case has worn off a bit. Can the watch be re plated? Thanks!
I have recently received my Black Patriot which I sent to you for repairing, cleaning and battery change. I would like to thank you very much for the excellent work performed as well as for the friendly and prompt customer service. Thanks again and looking forward to seeing new models of your watches!
Hello there I bought a Warrior (WRT655) about 5 years ago while in Iraq and love it. I am curious as to if I could get a camo Air Stryk but with a metal camo band? Thanks for the awesome pieces that you make. I always make sure and tell everybody about your products and get many questions about my warrior to this day. Thanks again.
You guys are awesome! I’ve bought 3 watches from you and love them. Get ask all the time where I bought them and I send them your way.
Thanks for taking care of this repair. I appreciate you guys too!
I just wanted to express my thanks and cheers for an awesome, AWESOME watch! I just received my Vulture today and I friggin love it! My $12,000 Rolex just got relegated to my sock drawer. This watch is absolutely beautiful, and at the same time cool and cutting edge. I had it on less than an hour and someone asked me what brand of watch it was and if it was only for active Spec Ops. Thanks again guys! Great service and delivery and an absolute killer watch that I will cherish and add proudly to my collection
… Scott James
I’m very excited about my watch. I am also very impressed with your customer service and your coworkers as well. You all have been a pleasure to deal with, Thank You!
… Blake Newman
I just wanted to let you know that I got my watch back after the service was finished. I wanted to compliment you and your company for a very professional, smooth, and efficient process. I’m very happy with the work done and the rapid turn around time. Thanks again!!!
… Terry Robinson
I just received my watch in the mail today in Afghanistan! As usual and this being my second watch from SPECIAL OPS, Thank you for such an outstanding product!!! I know where to go when I want another one. Have a great day!
… Richard Mckay
I bought my father the Black Falcon watch in December 2006. He has had is on since the day he got it. It has been through Iraq, Afghanistan and other parts of the world with him during the past few wars. He recently started working for Boeing in South Carolina. The watch has been bullet proof. A few days ago he was asking me if you can clean and polish the watch. He will be done for Christmas and I was wondering if you can clean it while he is here. Please contact me as needed. Thanks again.
… Cary Adams
Hi,I have a Black Patriot with the black face, I was wondering if it would be possible to get an orange face installed to replace the black one. I love the watch though, I took it over seas to Kenya where I represented a non profit and lived in country. I’ve taken it on countless hiking, hunting and scuba trips and it has worked every time. It puts up with the abuse I send it through. It stays on my wrist every minute of everyday.
… John Vogel
I recently received my MTM Silencer back from the repair department about a week ago. I just wanted to say thanks a million! They did a superb job with the watch, and it is like a new watch and then some! It is now definitely the finest and most useful watch I have ever owned. Please pass my thanks to the repair department!
Just received my sons watch from MTM repair dept. All repairs made A-#1. Thank You Very Much! MTM Vulture THE BEST SPECIAL OPS WATCH ON EARTH!!! & (CLASS ACT Co.) A-#1
… Joseph Legarth
This is the second watch that I have purchased from MTM. The decision to purchase a second watch from your company was due to your fantastic service department. The first watch had a minor defect with the black coating; when I contacted our service department they called me back immediately and said to ship it to them. The watch was returned in such good condition that I had to check the serial number in order to confirm the watch had been repaired and not replaced. There are few companies today that realize how important good customer service is. Keep up the great work and you will have nothing but continued success. Great products and great customer service.
… Peter Maclean
Recently purchased and just received my Black Cobra and I love it. Thanks for making a quality product that ROCKS!
… MSG Paul D. Wayfield
Well, as usual your company’s customer service has excelled. I will say I was very frustrated having the same problem twice and the watch failing prior to a business trip. You delivered the watch with in a week and replaced my old band with a brand new one. Thank you very much for getting this accomplished.
… Burke Roberts
Received my MTM Silver Warrior titanium just in time for Father’s Day. I’m very impressed with the level of quality workmanship and robust appearance. The SS & Gold Rolex is history .
WOW!! Just received my new Gray Cobra (47.5mm) with black nylon strap and gray stitching. What a beautiful watch! I’ve collected watches for 10 years now and this is one of the best. I’m also a member of the Advance Guard of the Wounded Warrior Project. I’m very glad to support a company like MTM who support our military. I hope to purchase another watch from you soon.
I recently purchased the Special Ops Warrior in full titanium and have to say that overall I am extremely pleased with the watch. I’m an avid hiker and mountain climber and love the ruggedness that my new wrist-mate brings to the game. Perfect dial legibility, although some of the print on the face is microscopically small. The nighttime lume is fantastic and the bracelet is super comfortable, no hair-pulling. Thanks MTM !
Just wanted to let you guys know how much I enjoy my watch. I was given a stainless version of the patriot for Christmas, I was concerned that the extreme arctic conditions I work in would be hard on the watch! Man was I wrong, since January the watch has been exposed to an average temp of – 44 and will continue to be exposed to such temps until March we I de-mob.
Thanks for a great product,
North Slope Oil Fields
North Slope Alaska
Hi, I purchased the Predator from you. I was extremely (EXTREMELY) impressed by your product – I had no concept of how beautiful and rugged the watch would be from looking at the website. I purchase a NITE watch and a Luminox the same week, and I have had three Rip Curls over the last decade. I can say without reservation that the MTM watch I purchased is by far the nicest watch I have ever owned, and I would also say it’s the nicest watch I’ve ever seen in person. My wife, who is rarely impressed, even said “wow” when I was un-packaging the Predator. Thank you so much, I will by buying only MTM watches from here on, you have created a life customer with your incredible quality.
I bought the Titanium Black Warrior a little over two years ago at this location. First off, the watch is great. It’s a classic design with some very useful features. For example, the titanium alloy makes this watch deceptively light. I went in originally with the intention of buying the black steel version but when I tried the titanium one on, there was a noticeable difference in weight. I upgraded myself on the spot. Also, the tritium lighted dials and hands make this watch easily visible in pitch black environments like movie theaters. I use it as my all day/everyday watch and it has taken a beating without a problem.
My experience with the service has been equally great. I’ve gone in twice to have some links taken out of the titanium band to make it fit my wrist a bit more snugly. Both times they helped me out free of charge. I was in and out of there with a few minutes.
Today they really showed me some excellent customer service though. The watch needed some repairs. I was a little too rough with it this time. It turns out that the warranty had expired a few weeks ago and they could have easily given me some song and dance about having to pay for service. Not only did they not charge me, they also pressure tested it and took off another link at my request. All within a matter of minutes.
While I waited, I looked around the showroom and drooled at the other models. I wound up purchasing the optional black neoprene band. They installed it on the watch for me as well. Free of charge.
Every time I’ve been there, they have gone above and beyond. I never feel like I’m being “sold” anything or being nickeled and dimed in there. Also, the staff is very friendly, professional and knowledgeable about their product line.
Now if I could only afford the Sandblast Gray Cobra
… Joe F. Brea, CA. on Yelp ! Five Stars *****
I first saw their watches in a magazine in 2012, and went to their location in down town LA to check it out. The staff is very nice and professional and their watches are amazing!!! I bought the Air Strike model, which is awesome and gets a lot of compliments. Since I got a three year warranty with my purchase, when I went a back there for some adjustments, they also replaced the battery and had the strap washed at no charge ! Vicky at the front desk knows her product very well and took a good care if me.
I’m definitely recommending their product to everyone who knows to appreciate a high end professional watch.
Thank you MTM staff, keep up the good work !!!
… Omri O. Los Angeles, CA. on Yelp ! Five Stars *****
I have been wearing a Special Ops watch for the past 7 years and have loved it. It’s worn, scratched, dirty, obviously used and I wouldn’t trade it for a Rolex! It has hundreds of skydives, numerous Dives, miles of ATV and Motorcycle riding, 70,000 + rounds fired, and has Never Failed to keep accurate time. Do you have a parts department that I can order band repair parts? Do you offer refurb services? Thanks for a quality product.
… Daniel Packard
To whom it may concern: I purchased my Titainum Warrior while serving in Iraq. This watch has served me well for five years I would like information on a “factory tune up” The watch has never failed me,it has maintained correct time (to the second) since day one. However the normal wear and tear got to it and it need some cleaning and maintains.
… SFC Charles Clark Jr.
Hello, I have one of your Titanium Black Hawks, Serial number: WT0724. This watch has survived, faithfully for two deployments to Afghanistan with 3rd Battalion, 3rd Marines, Weapons Co, Scout Sniper Platoon. As a Scout Sniper, this watch was very faithful, and it was put through some rough times. and after all these years of obvious I have some questions about repair of the watch strap, can I simply just order a set of new screws so I still use this watch without having to retire it?
… Matt Ellis
I have a Patriot that my wife bought me when I was deployed in Iraq in 2007-2008. I also took it to Afghanistan in 2010-2011. It is by far the most rugged watches I have ever owned. About a year ago I accidently put it in the washer. It came out clean and still ticking. I would like to send it in for evaluation and testing if possible. I have no issue with the watch just want to make sure there is no damage to gaskets. this watch means a lot to me as I wore it through and IED and a few firefights while serving as an Infantryman.
… Patrick J Petitto
My Blackhawk is without a doubt, the best watch I have ever had. It has taken a beating and still practically looks new. I have now acquired a new Predator watch too. Thanks for the help and a great product!
… Brad Bieber
I received my Silver Vulture last week, wow, what a watch. I have a really nice Seiko Perpetual Kinetic that I never could get used to wearing. The Vulture I cant take off. I find myself always staring at it, even when I dont need the time. And Im constantly playing with the light modes. I want to say to that I have had several inguiries and praises. My Seiko may be mostly retired to its box in my closet. Anyway, thanks for a great time piece.
… Sincerly, David A. Vest
Just received my MTM Hypertec today…Fit, finish, and build quality are excellent. big, solid, well built case with quality swiss movement. This is a fantastic looking watch. shipped promptly and arrived as advertised. even arrived already set to EST with time and correct date. The ultimate military style field watch. I am proud to add this watch to my collection. Thank you.
… Aric Conto.